Help Desk

Individuals who are members of the Ground Biz FedEx and MyGroundBiz accounts are not eligible to use the MyGroundBiz Login interface.

Users can sign up for the online portal and redeem the offers, bonuses, and services that are available.

Help Desk

MyGroundBiz Help Desk

FedEx has a General Support and Frequently Asked Questions (FAQ) page where users can find solutions to their questions. We strongly advise customers to update their passwords every 90 days for further protection. This makes it more difficult for users to guess their passwords. You can reset your password by calling 855-639-7793 if you have forgotten it.

If you still can’t get into your FedEx Ground Biz account, use the Contact Us link on the login page. To submit your request, fill out the form and click the “Submit” button. You can also seek assistance by calling 800-HELP (435-7647) from 7:00 a.m. to 6:00 p.m., Monday through Friday. On Saturdays and Sundays, customer service hours are different.

We hope you’ve learned everything there is to know about registering, logging in, and using the MyGroundBiz Login page. Please call MyGroundBiz Customer Support at 1-800-435-7647 during business hours only at 7:00 a.m. for further information.

My Ground Biz can be reached at 1-800-435-7647 if you have any issues.

When you first access this online portal, you will be prompted to create an account and update your password. Include your full name, email address, and the location and sort of business you want to perform. Select your desired language and email or plain HTML text format. Select a password that complies with the system’s specifications.